Tuesday, April 29, 2008

Because Hackers Don't Care... (Why Metrics Don't Work)

Lets start with some statistics:

99% of all workstations with up-to-date antivirus
Antivirus blocks over 99% of all malware.

That is amazing! That is great stuff to show the IT Director, CIO, CSO, mom and to put on the wall. But, yet, a company I know (not the one I work for) still managed to get a virus which brought about some painful downtime.

The virus was one of the 1% that the antivirus doesn't block and it spread through the organisation like wildfire. Essentially the saving grace was that it infected a small part of the network, brought that down and didn't spread from there. Luck. It was also non-destructive other than network downtime. Luck.

The metrics lied.

You could say that there was residual risk but it really looks quite small. What is 1% between friends? But that 1% is precisely what any hacker (or virus writer etc) worth his salt is targeting.

So, where to from here?

I won't throw the baby out with the bathwater. 99% of PCs with antivirus is certainly safer than 50% or 0%. 99% of PCs fully patched is safer then 70% or even 100% of PCs almost fully patched. But 99% of PCs with antivirus is not a guarantee that no virus will find its way to destroying your network. It is important that your boss(es) know this and more important is that you know this.

And have plans in place when the 1% risk becomes reality.

Security Catalyst Forums

I've written often about all the ways I have met people. My network has certainly grown in the last year between facebook, linkedin, the numerous blogs that I read and the numerous blogs that they all link to.

One place that has certainly been a terrific place to meet smart people interested in Information Security and to harvest some of their ideas are the Security Catalyst Forums. Registration is free and gets you access to some really amazing people.

Each week someone volunteers to sum up the last week's postings and this week is my turn so here goes...

Andrew Hay is doing his CISSP and has been given a lot of advice by the members. Generally it is agreed that cccure.org is a good resource but always ready to jump in and start new Security Catalyst initiatives, Michael wants to put together a resource for those Catalyst Members studying for the CISSP.

I personally did the official CISSP boot camp training course and found it well worth doing. I bought the official ISC2 guide but found it to be too wordy and technical. It is a great resource though and I have used it many times since my exam but at 10pm after a days work it is the last thing your eyes want to see.

Education seems to be a theme at the moment - Didier Stevens write his GSSP-C exam and Kevin Riggins is debating doing a Masters in Information Protection/Assurance.

Information Security is slowly becoming so much more more than just Firewalls and Antivirus and the education needed is becoming vast. I think it has already come to the point where it is impossible to know everything and practitioners now need to work out what section of Information Security they want to get into.

I personally am interested in the management side of InfoSec but if I choose that then I will not be able to get deeply into any particular part of InfoSec anymore. I have my CISSP and would love to get a Masters like the one above but GSSP-C would be too restrictive for me but to each his own. Well done Didier and good luck Andrew, Kevin and all those that are looking to grow their knowledge.

Don Weber raises an interesting question - should businesses be monitoring search queries via their proxy servers. My feeling is that yes, they should. Companies should monitor everything and they have the right (in South Africa at least) to do so. However, (there is always an however with me) context is everything. One has to use the information that one gets from logs as a guide and try to understand exactly why someone browses so much or such strange sites or whatever. I believe that Information Security has to become a central part of the organisation and has to make connections with all departments. All browsing issues must be driven by HR with technical and policy help from InfoSec.

There were other discussions, jobs posted and conferences listed but I'm not going to go into them all. The last thing I'd like to say is that I asked a question on the Security Catalyst Forums and got some quality replies - all different but all quality that will allow me to do my job that much better.

Wednesday, April 16, 2008

Me.

So, here I am.

It has been quite a quiet year for me blog-wise and it is not because I have been busy.

Quite the opposite. It is because really I haven't been busy.

And, strangely, now that I have moved jobs to a job where I have more resposabilities and less time I think I will blog more. I have more to think about and more to say.

My new job is very interesting. I have been dropped in the deep end and told "swim". At the moment I am still trying to work out what has been done and what still can use the Allen-touch.

Expect some good postings over the next few months and years.

As per usual - you won't get juicy details about my new employer and all thoughts, mistakes and general views are my own.

Thursday, March 20, 2008

Information Security, Governance, Compliance and Safety Belts

The state of Victoria in Australia made wearing safety belts compulsory in 1970. This is now almost universal practice.

I don't know the exact statistics but a study done in South Africa found that more people used safety belts after it was made illegal to not use them than when it was left up to the driver.

The conclusion really is that people are more likely to obey a rule because it is law than because it may just save their life.

I think that the same is true with Information Security. It won't (necessarily) save your life but it is good practice. And yet companies are only doing it because it is now law.

The problem with this is that it is not accepted by people in their hearts. I know of people who drive around without their belts on and put them half on when they see a traffic cop.

The Information Security equivalent is jacking up your InfoSec program when the auditors come to visit and letting it slide when they are not around. Or making sure that they don't see some issues that you are well aware of.

I have seen a lot of complaints about PCI and SOX etc etc in the same way that people complain about "self protection" laws like safety belt laws. The thing is that the government is stepping in only because people are very bad at self regulation. Really, what a number of InfoSec experts are trying to promote is - understand why you need to protect yourself, understand how and abide by it. Do it for your company, not because the government demands it.

That way, not only will you be "compliant" and full of "good governance" but more importantly - your company will be safe.

Friday, March 14, 2008

More from Securiosis...

While Rich was away he brought in David Mortman who wrote this gem.

I think he hits the nail on the head and together with the article I linked to in my previous post, this is the future of Information Security.

I believe the take-away quote is this:

"However, compliance is not a technology problem — it’s a business problem which needs a business solution. By instituting sustainable business processes that effectively leverage people and technology, enterprises will become not just more secure but also compliant with current and emerging regulations."

I think that everyone involved in Information Security should read that, understand it and learn it off by heart. And then practice it.

Once we can define a process and what information is used in it, who does it and when it happens - bingo - we can secure the process from start to finish. Most companies I have worked in (and I have worked in plenty) have no formal process design and so would not be able to properly enforce Information Security properly.

Security 2.0

There is a post on securiosis that I think sums up the future of Information Security quite nicely.

In the past information was very structured because of disk space issues. Then Moores law kicked in and information got messier and less structured over time.

Now because of Information Security needs the information has to become tidier and more structured again. But now I think we have tools like XML that will allow us to be able to clean up our mess and be more secure and more productive while not being totally restrictive.

It is a very interesting time and I call it Security 2.0 (even though this term is already used by the likes of Gartner and such.)

Tuesday, February 5, 2008

Productivity vs Security

This is a copy of a comment I posted on Rich Mogul's website. I thought that my answer clearly shows my present way of thinking about Information Security and the value thereof. I have edited my answer for this Blog Post but the essence is the same.

Rich was answering a question of Scott who assumed that as productivity goes up security goes down and vice versa and at some point there must be a sweet spot where you get the most productivity at the least cost to security. Scott uses the word "obviously"

Your (Rich and Scott) assumption is that all security controls actually decrease productivity. This may be the case in an example where passwords are used versus not used. But information security may actually increase productivity eg where spam is blocked and the user does not need to spend hours sorting email. Alternatively if browsing is restricted and time-wasting sites like facebook are blocked then productivity goes up.

My big security theory (which I wish I could put into practice) is that once companies achieve a security zen state (sorry if that is copyright) when security becomes part of the culture and is built into all systems then it actually increases productivity in a way that could actually help the bottom line.

In response to the original poster - if Information Security is at odds with the processes of the business then either the process is wrong or the information security is wrong.

If you tack on security after the fact your thinking will always be wrong.

Example:
A sales-rep is always on the road. Because he lives in the North part of town that is where his customers are. He has a list of customers and their details in his laptop. He also has their buying trends and banking details so he can confirm payment. The ISO sees all of this and almost has a heart attack. He implements a rule that the sales person can download only the clients that he is going to see that day onto his laptop and it must be done over a VPN. Sales guy also has to have his laptop encrypted and a password protected screensaver. He can, if he wants to, drive into work and download the information over the network but work is far from his house and his customers.

Man, productivity has gone to hell. He now has to dial in every day for a few minutes where in the past he didn't. He has to type in passwords every time he needs to use his PC. What a shlep.

But... if you think about the savings in terms of productivity compared to driving to work and getting the information, printing it out and then filing it away at the end of the day (another trip) - the complete system is amazing. It is saving the sales rep from making two trips a day into the office. All that needs to happen now is that it needs to be made secure and a few extra seconds each time information is needed and a few minutes at the beginning and end of each day to sync information is a pleasure compared to driving to work in rush hour traffic for no reason.